Kelly Hook nominated in this year’s Joplin Regional Business Journal Salute to Healthcare!

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Best of Home Care

ComForcare SWMO Receives 2015 Best of Home Care®

Leader in Excellence Award


Carthage, MO – ComForcare SWMO announced today that they received the distinguished Best of Home Care Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for private duty home care. The Leader in Excellence Award was given to the select few home care businesses that consistently ranked among the highest in 18 or more quality metrics assessed by Home Care Pulse. As a Leader in Excellence, ComForcare SWMO is now ranked among the best home care providers in the nation.This accomplishment shows ComForcare SWMO’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of their clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, ComForcare SWMO has received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, response to problems, overall quality of care, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the ComForcare SWMO management team set goals to reach the highest level of excellence possible.

The Best of Home Care Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize ComForcare SWMO as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”

To find out more about ComForcare SWMO’s commitment to excellence, please visit or call 417.310.1280.

About ComForcare SW Missouri

ComForcare SW Missouri is a locally owned in-home care company and was founded in 2011 by Kelly Hook, RN, BSN, CNA. It now has two offices, one in Carthage, MO and the newest in Lamar, MO. Its mission is to provide personalized, compassionate care to the SWMO area. Further information can be found on

About Home Care PulseHome Care Pulse is the home care industry’s leading firm in performance benchmarking and quality satisfaction management, serving hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, agency certification and proof of quality, including the prestigious Best of Home Care® awards. Click here to learn more about the Private Duty Benchmarking Study and the Home Care Pulse VANTAGE program.For more information, please call Home Care Pulse at (877) 307-8573 or visit

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